Shipping
Shipping is free for UK and EU customers and is tracked as we want to make sure you receive your treasures without any inconvenience.
Other Countries
If you are buying from outside the UK and Europe please get in touch as we don’t usually send items to other countries but we will see what we can do.
Returns
If you have a question regarding returning an item, please get in touch with the mice at your earliest convenience but not later than 14 days from when you received your parcel. Fable & Tryst will do everything possible to facilitate your return or exchange.
The items must be unused and in the original condition they were received, with tags attached and in their original packaging.
Postage for bought items is free but when returning items you will need to cover the postage costs. Returns must be sent via a tracking service as you’ll be responsible for any loss or damage incurred until your parcel reaches the mice and is checked before initiating the refund process.
Fable & Tryst are not responsible for any taxation an individual country may apply when purchasing from outside of the UK. It’s in your interest to find out if any taxation is applied in your country when buying products from the UK.
For any other queries please get in touch with the mice writing to: